Terms of service

Last updated: May 2026

Welcome to Virella! These Terms of Service (“Terms”, “Agreement”) govern your use of our website and services. By accessing or making a purchase from virella, you agree to these Terms. Please read them carefully before using our site.

1. General Information

This website is operated by Virella. Throughout the site, the terms “we”, “us”, and “our” refer to Virella.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including additional terms, conditions, and policies referenced here or available by hyperlink.

2. Products and Services

All products and pricing are subject to change without notice.
We reserve the right to:

  • Modify or discontinue any product at any time.

  • Limit quantities of any products or services we offer.

  • Refuse or cancel any order if fraud or misuse is suspected.

We make every effort to display product colors and images accurately, but we cannot guarantee that your device’s display will show them exactly as they appear.

3. Billing and Account Information

You agree to provide accurate, complete, and up-to-date purchase and account information for all orders placed on our store.
We reserve the right to refuse any order you place with us or limit quantities purchased per person, household, or order.

4. Shipping and Delivery

Shipping times vary depending on location. Our standard international delivery timeframe is 5–14 business days.
Please refer to our shipping policy for full details on processing, delivery, and tracking.

5. Returns and Refunds

We want you to be satisfied with your purchase. If something isn’t right, please review our return policy for instructions on how to request a return or replacement.

6. Limitation of Liability

Virella is not liable for any indirect, incidental, or consequential damages resulting from your use of our products or services.
Our total liability for any claim arising from your use of the site shall not exceed the total amount paid for your purchase.

7. Third-Party Links

Some content or products on our site may include materials from third parties.
We are not responsible for examining or evaluating third-party content or websites and are not liable for any damages related to third-party materials.

8. Changes to These Terms

We reserve the right to update or change these Terms at any time. Changes will take effect immediately upon posting to this page. Your continued use of the site after any updates constitutes your acceptance of the revised Terms.